Every Guest Message. Handled Intelligently.
Stop juggling inboxes, missed calls, and copy-paste replies. Dazhboards unifies all your guest communication — from first enquiry to post-tour feedback — into one smart, automated system.
The Problem
You're losing bookings to an inbox you can't keep up with.
Tour operators spend 3–5 hours a day on repetitive guest messages — the same questions about meeting points, cancellation policies, what to bring. Meanwhile, real enquiries go cold while you're on tour.
Email inbox — 47 unread
New enquiry: "Do you run this tour in winter?" (sent 6 hours ago)
WhatsApp — 12 messages
"Hi, what's the meeting point for tomorrow?" x 8 guests
Facebook Messenger — 5 new
"Can I bring my kids?" — no reply in 3 days
Missed calls — 4
No voicemail left. Booking opportunity gone.
Unified Omnichannel Inbox
All guest messages from email, SMS, WhatsApp, and Facebook Messenger in one place. No more tab-switching.
AI Chatbot (24/7)
RAG-powered AI trained on your tours, FAQs, and policies answers enquiries instantly — even at 2am. Qualifies leads and escalates complex requests.
Voice AI Agent
Never miss a call. Twilio-powered Voice AI answers inbound calls, handles FAQs, takes bookings, and transfers to your team.
Automated Pre-Tour Sequences
Automatically send booking confirmations, countdown reminders, meeting point details, and weather alerts triggered by your booking system.
Post-Tour Follow-Up
Auto-send thank-you messages, review requests, upsell offers, and referral prompts — personalised with guest and tour details.
Broadcast Messaging
Send bulk SMS or email blasts to all guests on a specific departure instantly. Filter by tour, date, or booking status.
Smart Message Templates
Reusable templates for every scenario — cancellation notices, rebooking offers, waiver reminders. Auto-personalised with guest data.
Multilingual Support
AI detects guest language and responds accordingly — critical for operators in high-tourism areas.
Guest Profile & History
Every message, booking, waiver, and review tied to a single guest profile. Know who you're talking to before you reply.
Connect Your Booking System
Sync Rezdy, FareHarbor, or your existing platform. Dazhboards imports tours, guest data, and bookings automatically.
Train Your AI
Upload FAQs, tour guides, cancellation policies, and product info. Your AI chatbot is ready within hours.
Set Communication Flows
Choose pre-built automation sequences for confirmations, reminders, and follow-ups — or customise your own.
Go Live
Switch on your chatbot, plug in your channels, and watch response time drop from hours to seconds.
Stop answering the same question for the 500th time.
Book a demo and see how Dazhboards handles your guest communication — so you can focus on running great tours.